Great leaders move us – they inspire, motivate, and energise us. How? Through Emotional Intelligence (EQ). Since Daniel Goleman’s ground-breaking book on the topic in 1995, we’ve learned a lot about EQ competencies, such as self-awareness and empathy, and about what people can do to develop them.
 
This workshop will introduce you to the ideas behind, and the value of better EQ and provide you with tools to improve it. Effective in both the workplace and home, higher EQ can help you become happier and more productive.

INTRODUCTION TO EQ

• The Emotional Brain: recent neuroscience research
• Daniel Goleman’s model of EQ
• The concept of ‘Mood Contagion’

THE EMOTIONAL CAPITAL REPORT MODEL (ECR)

• Introduction to RocheMartin’s ECR 360 model that measures EQ leadership competencies
• How ECR builds on and compares to the Goleman model (the Leader’s Triple Focus – Inner, Other and Outer Focus)
• The 8 basic emotions and the concept of ‘Emotional Capital’

CASE STUDIES AND PRACTICAL EXERCISES

• Group results from the ECR Self psychometric test
• What the scores mean in ‘the real world’
• Group discussion, case studies and exercises exploring 3 of the 10 EQ leadership competencies relevant to the group
• What next? – Strategies and tools to put in practice